Refund and Returns Policy
Effective Date: This Refund and Returns Policy outlines the terms for returns, replacements, and refunds for products purchased from 3S Enterprises.Return Eligibility
Suggested text: We accept return requests within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original condition, and returned with all original packaging, accessories, and invoice. Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for a refund or replacement.Non-Returnable Items
Suggested text: The following items are not eligible for return:- Used or damaged products.
- Customized or personalized products.
- Products damaged due to improper handling or misuse.
- Gift cards or promotional items.
Damaged or Incorrect Products
Suggested text: If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing support@3senterprises.co.in along with your order number and clear photographs of the product and packaging. After verification, we will arrange a replacement or refund at no additional cost.Refund Process
Suggested text: Once we receive and inspect your returned product, we will notify you regarding the approval or rejection of your refund request. If approved, the refund will be processed to your original payment method within 7–10 business days. Processing time may vary depending on your bank or payment provider.Replacement Policy
Suggested text: We offer replacements for products that are defective, damaged during transit, or incorrectly shipped. Replacement requests must be submitted within 48 hours of delivery.Return Shipping
Suggested text: If the return is due to our error (wrong product, manufacturing defect, or damaged item), we will arrange or reimburse the return shipping charges. For returns due to customer preference or other reasons, the customer may be responsible for return shipping costs unless otherwise agreed.Order Cancellation
Suggested text: Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process after delivery.Late or Missing Refunds
Suggested text: If you have not received your refund after the stated processing period, please check with your bank or payment provider first. If you still require assistance, contact our support team.Need Assistance?
If you have any questions regarding returns, replacements, or refunds, please contact us: 3S EnterprisesEmail: support@3senterprises.co.in
Website: https://3senterprises.co.in
